Colin Chow M.Ed., RCC
Clinic Director and Registered Clinical Counsellor
I am described by clients as a warm, non-judgmental person with a genuine desire to help people make positive changes in their lives. I believe my clients are the experts in their own lives. I use my counselling skills and their personal agency to help them make positive life changes. I have extensive training and experience working with adolescent and adult clients, and specialize in issues related to depression, anxiety, relationship/couples counselling, stress, youth issues, child-parent family issues, school difficulties, grief /loss and vocational/career exploration.
Individual Therapy $133* for a 50 minute session
Couples/Family Therapy $143.33* for a 50 minute session
* Plus 5% GST.
I obtained my Bachelor’s degree in Psychology and History and my Master’s degree in Counselling Psychology from Simon Fraser University. I have been a Registered Clinical Counsellor, “in good standing” with the BC Association of Clinical Counsellors (Member #3441) for ten years. I completed the Professional Development Program at SFU in the International Teacher Education Module, and I have been fully certified and credentialed as a teacher in the Province of British Columbia for over twenty years. In addition to my private practice work with The Change Agency, I have also been a mental health Counsellor at the Art Institute of Vancouver, and a supervisor and mentor to several Masters in Counselling students from City University (Seattle) and Adler University (Vancouver). I currently also work at a public high school as a School Counsellor.
I have worked as a Faculty Associate and Program Coordinator with the Professional Development Program in the Faculty of Education at Simon Fraser University (2003 to 2008). I have also been invited to give lectures, workshops and interviews on issues related to counselling and education the University of British Columbia, University of British Columbia (Okanagan), Simon Fraser University, University of Alberta, University of Saskatchewan, Thompson Rivers University, The Art Institute of Vancouver, Northern Lights College (Dawson Creek) and CBC Radio One (Vancouver). I started The Change Agency in 2012 as a way to bring together a group of highly skilled, dedicated, collaborative and client centred mental health professionals who can make positive changes to the lives of clients and the world. It is an absolute honour to work with these outstanding associates of The Change Agency!
Testimonials for Colin
“My work with Colin helped me through a major life transition. Colin supported me during a time when I no longer felt capable of coping on my own and helped me explore alternative ways to better manage my stress and reduce my anxiety. Thanks to my therapy with Colin, I developed a stronger sense of self-worth and became more secure in my decision-making process. Thank you Colin for your guidance and support!”
“Your work with us helped us see and understand each other in ways that we could not imagine before coming to you for help with our relationship. It has reset our relationship and with our improved communication and insight, we feel the happiness we felt when we first met each other.”
“You helped me grieve when my father passed away when I was going to school at the Art Institute of Vancouver and I don’t think I could have gone through it without you, thanks!”
“I just wanted to say hi and let you know that I’ve been feeling a lot better lately and have not only been finding myself to be not only more just generally confident, but also have been finding it immeasurably easier be at ease with many situations. So in light of that, I just wanted to say thank you.”
“I know you’re blessed because you’re doing something you love to do and it must be so rewarding to do what you do. That is what you’ve helped me strive for, to see rewards in what I have achieved and feel good in doing it. Thank you Colin!”
“Thank you for your help. I do appreciate all that you have done for me and know that you have truly helped me in my progression.”
From Professional Colleagues:
“As a long-time colleague of Colin’s, and an observer of his teaching and counselling, at both school and university levels, I have some appreciation for his many considerable gifts that serve him well in his counselling practice.
Colin is a thoughtful and sensitive person of strong principles and values, on which he stands foursquare. He is robust of spirit, resilient and resourceful; he is a can-do professional, with a finely-honed sense of agency.
Colin is open to people as to the world, ready to embrace and consider without judgment whatever it has to offer. He is possessed of exceptional interpersonal and communication skills, with a record of facilitative interactions and close, productive relationships.
In his interactions, Colin communicates a rare quality of mindfulness in being in tune with those he is with, and in touch with the moment.
He is skilled at engaging with the person who is there – not the person would like to have there; not the person he thinks should be there.
He engages with:
- authenticity — the ability to live his life from the inside out rather than from the outside in
- intimacy — the ability to form deep and abiding connection with a diverse range of people
- response-ability — the ability to engage creatively with the circumstances of our lives and to respond to what is needed in the moment rather than from fixed and lifeless protocols.
Through his questions and explorations and analyses, he shows himself to be fully present, attending, and striving to find and express what is most nurturing and wise and caring in himself and others.
Ultimately, he succeeds in connecting people to themselves and their hearts, to their truths their voice.”
—Meguido Zola, CPCC, PCC, Professional Life Coach, Formerly, Director, Professional Programs, Faculty of Education, SFU
Colin Chow is sincere and genuine in his commitment to support and encourage his clients’ well being, growth and success. Clients seeking support with diverse and painful challenges for themselves and family members will find Colin accepting, sincere, realistic and thorough while maintaining confidentiality. With his skill and integrity Colin “walks the talk” in his belief that “…challenges in life can often be opportunities for positive change” to offer a safe, supportive therapeutic setting for clients to navigate through their personal struggles. – Wendy Steeves, M.A., Counsellor
Colin has an amazing intuitive ability to tap into the emotion in the room. When he listens he is fully present and an exceptional and heartfelt listener. Colin works skillfully in even the most difficult of conversations, guiding gentle yet powerful discussions. He is a genuine and knowledgeable person, who naturally creates a presence of comfort for his clients. – Anna Webster, Student Support and Disability Coordinator at The Art Institute of Vancouver
Tanya Heal M.Ed., RCC
Associate and Registered Clinical Counsellor
** I am currently exclusively providing clients with both Video-Conferencing Sessions and Telephone Sessions **
I am described as caring, compassionate and client-centered. I provide a supportive environment while helping clients move towards making positive life changes. I provide specialized child, adolescent and adult counselling in areas such as: trauma, anxiety, self-esteem, body image, eating issues, sleeping difficulties, school/work adjustment, add/adhd, stress, depression, problems in school/work, friendship struggles, bullying, anger, child-parent struggles, family issues, separation and divorce reactions, grief/loss, and complex emotions. My approach begins with being an active listener, building trusting relationships and helping clients to be their own change agents.
I believe in meeting clients where they are in their lives, treating them with the utmost respect and working together to help improve their lives. In terms of working with children, I begin with a “play-based” approach in order to help them feel comfortable and at ease in counselling. Given that parenting is complex, my work includes parental coaching and parent/child communication. I have over twenty years of experience in working with children, teens and adults.
Individual Therapy $130 + GST for a 50 min Individual Session
Couples/Family Therapy $140 + GST for Couples/Family Sessions.
* Plus 5% GST
I obtained my Bachelor’s degree in Family Science and Psychology from the University of British Columbia, and I earned my Master’s degree in Counselling Psychology from Simon Fraser University. I am a Registered Clinical Counsellor, “in good standing” with the BC Association of Clinical Counsellors (Member #11875). I earned my Bachelor of Education, Grades Kindergarten – Grade 12 from the University of British Columbia, and I have been fully certified and credentialed as a teacher in the Province of British Columbia for over twenty years. In addition to my private practice work with “The Change Agency,” I currently work as a public elementary school Counsellor.
In the area of professional development, I have mentored and been a Practicum Site Supervisor for “Counsellors-in-training” from both the University of British Columbia and City University. In addition, I have been a Practicum Site Supervisor for “Teachers-in-Training” from Simon Fraser University. I am currently part of a public school district Critical Incident Response Team, and I am a member of a team responsible for writing Counsellor protocols and procedures.
I am Gottman Method Couples Therapy Level 1 and Level 2 Trained. In addition, I believe in staying professionally current by attending professional development opportunities such as The Canadian Mental Health Summit: Advanced Interventions and Strategies for Frontline Professionals. I am also certified in Trauma Informed practices through The Children’s Foundation and CTRI: Crisis & Trauma Resource Institute. I’ve also completed trainings in both PREPARE: Crisis Intervention and Preparedness Comprehensive School Safety Planning and ASIST: Applied Suicide Intervention and Skills Training.
Testimonials for Tanya
“In Canada maybe the following comment about a Counsellor is not common, but I have to say it: we just love Tanya deeply. She opened a safe and comfortable space for me and for my family where we could be honest and where we did not feel judged.
After every single session, our feelings of general well-being, the clarity and the positive way to confront life obstacles were the highlights of our sessions with her.
Thanks to the new skills or strongest skills that we developed with her, we could not only move forward from the situations that generated our visit, but also allow us to overcome new difficulties, making us feel stronger and more capable to do it.
I trusted my children with my eyes closed when I needed counselling for them and I wish everyone could not only have the opportunity to treat some specific difficult situation with her help, but also that she could be part of a preventive mental health support system.
Her professionalism, kindness and cleverness are the things that we love the most about Tanya. I am thankful for everything she has done for me and my children, for knowing us so well and for knowing that we count with her support in the future.”
“Tanya has been providing support for my daughter since she was about 3 years old. I needed to help her deal with an emotional loss in the family, and wanted to ensure she had a consistent, calm person in her life she could share her feelings with if she wasn’t able to share them with me. Tanya has become a much loved friend to my daughter, and someone she is eager and happy to talk and play with at all of their sessions. I am immensely reassured that she has a solid baseline of how my daughter is processing her feelings, and will be able to discuss any changes she sees should new challenges emerge. Tanya provides a fun, loving and positive environment that is perfect for children. They discuss feelings through games, pictures, stories and many age-appropriate methods. I am so grateful for the piece of mind Tanya has brought to me now, and will do into the future.”
“Tanya is a warm and caring counsellor. I found our discussions to be most beneficial in helping me articulate and understand my feelings, behaviour and difficulties, both during and following our sessions. To me, because our sessions are limited in time, the “following our sessions” was the most important aspect of our talks. I always took away a lot of “food for thought.” She helped give me the confidence to believe and trust in myself.” She always tried to make herself available whenever I needed to see her. I would highly recommend Tanya to anyone needing a counsellor for any issue, big or small.”
“My journey with Tanya began after I had back surgery about six years ago. With life-changing surgery comes changes in one’s life. I had been having difficulty in dealing with changes in some of my close relationships. At the suggestion of a friend – I finally went to see Tanya. I remember distinctly that I had an amazing “Ah-ha” moment in our very first session! Tanya’’s calm demeanour, super listening and skills and empathy make for a warm and safe environment to discuss one’s issues. Many thanks for your continuing help in providing strategies and viewpoints in dealing with everyday life!”
“Tanya helped my husband and I deal with and heal from a very difficult situation in our marriage. She also helped us consider the ramifications of some of our behaviours on our child, and provided useful support and strategies for how to do better. Her calm, caring and knowledgeable approach to relationships truly helped pull us through. We are doing well as a family unit now, and we are very grateful for the opportunities to work with Tanya.”
Elle Mah CEC, ACC
Certified Executive Coach, Associate Certified Coach
I am a passionate leader and coach dedicated to supporting clients through change and uncovering what is possible. My listening skills and ability to create a space of safety, warmth, and trust will facilitate your journey. I pride myself on being welcoming, non-judgemental, and compassionate and my coaching practice is centered in the belief that you are capable and possess all the creativity and foresight within you. My role is simply to help you get unstuck and move forward in a supportive unbiased and confidential space where words and actions begin to align. We will partner to unleash personal and professional potential.
Individual Coaching $130* for a 50 minute session
* Plus 5% GST.
Ask me about my 6 session bundle package. Contact Elle
I hold the designation of Accredited Certified Coach (ACC) credential through the International Coaching Federation (ICF) and Certified Executive Coach (CEC) through Royal Roads University. In addition, I am a current member of the ICF.
My business acumen along with my focus on placing people at the heart of a business provides support to both your professional and personal aspirations. I have been in leadership and executive leadership roles within the luxury brand market for over 17 years. My experience not only focuses on the internal dynamics but also in sales, client & customer relationships, revenue growth and strategy.
My mission is to engage each coaching connection wholeheartedly with curiosity, and empathy to be in service of my clients. I am a lifelong learner and my personal values of trust, safety, compassion, and open-mindedness inform my practice as an Executive Coach to ensure you are seen, heard, and understood.
I coach the person, not the problem, drawing your attention to assumptions, beliefs, mindsets, and patterns of thinking that you may not be aware of, and which may be contributing to the challenges that you are facing. I believe in your innate ability to deal with the issues that you are confronting. I am your thinking partner in this journey to empower change through insight and action.
Testimonials for Elle
Elle is a gifted listener and intuitive coach. Through her listening and inquiry, I gain confidence and clarity in areas where I am seeking guidance and direction.
Her values-based curiosity challenges me to think beyond and stretch for more than I think is possible. I can repackage my thoughts in a way that adds meaningful direction to our discussions. Through her coaching I am supported to assess my situation and create solution-oriented plans to move towards my goals and vision.
Partnering with Elle allows me to value who I am and gives me the courage to do things in a bigger, more meaningful way.
I feel fortunate to have had Elle as my thought partner; our sessions were insightful and revealing. She is an intuitive listener who helped me develop new ways to approach situations and helped me shift my perspective to improve on both personal and professional matters
Elle has a natural way of putting people at ease and building trust, while holding you capable to achieve your greatest desires and goals. She is not afraid to ask the tough questions to ensure that you can fully reflect and keep moving forward. The impact of her coaching has changed the way I see myself and has given me confidence and surety on the next steps in my journey. Thank you, Elle!
Elle approaches her coaching with authenticity and humility. I had the pleasure of her coach me on obstacles that were getting in the way of making decisions in my life. She asked thought provoking questions that enabled me to see things in a different light, and ultimately frame the challenge differently.
- International Coaching Federation defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. Coaching is a client-driven process. The coach’s responsibility is to:
- Discover, clarify, and align with what the client wants to achieve
- Encourage client self-discovery
- Elicit client-generated solutions and strategies
- Hold the client responsible and accountable
The coaching process helps clients improve their outlook on work and life, while improving their leadership skills and unlocking their potential.
- Raising awareness when words and actions don’t align
- Confidential conversation to help you move forward
- Nonjudgmental and unbiased space to brainstorm and experiment
- Re-connect with who you are and what’s important to you
- Setting goals, creating outcomes, and making sustainable changes
Since coaching is a partnership, ask yourself whether collaboration, other viewpoints and new perspectives are valued. Also, are you ready to engage and be brave? Are you willing to let go of belief systems that don’t serve you? The world around us is changing faster than ever before. Are you rethinking your skills with ease and optimism? If the answer is yes, then coaching may be a beneficial way to develop and grow.
Executive coaching focuses on setting goals, creating outcomes, and managing personal change. Sometimes it’s helpful to understand coaching by distinguishing it from other personal or organizational support professions.
- Therapy: Therapy deals with healing pain, dysfunction, and conflict within an individual or in relationships. The focus is often on resolving difficulties arising from the past that hamper an individual’s emotional functioning in the present, improving overall psychological functioning, and dealing with the present in more emotionally healthy ways. Coaching, on the other hand, supports personal and professional growth based on self-initiated change in pursuit of specific actionable outcomes. Coaching is future-focused, and the coaching relationship emphasizes action, accountability, and follow-through.
- Consulting: Individuals or organizations retain consultants for their expertise. While consulting approaches vary widely, the assumption is the consultant will diagnose problems and prescribe and, sometimes, implement solutions. With coaching, the assumption is that individuals or teams are capable of generating their own solutions, with the coach supplying supportive, discovery-based approaches and frameworks.
- Mentoring: A mentor is an expert who provides wisdom and guidance based on his or her own experience. Mentoring may include advising, counseling, and coaching. The coaching process does not include advising or counseling and focuses instead on individuals or groups setting and reaching their own objectives.
- Training: Training programs are based on objectives set out by the trainer or instructor. Though objectives are clarified in the coaching process, they are set by the individual or team being coached, with guidance provided by the coach. Training also assumes a linear learning path that coincides with an established curriculum. Coaching is less linear, without a set curriculum.
Additionally, coaching does not focus on behaviors that are being executed poorly or incorrectly. Instead, the focus is on identifying opportunities for development based on individual strengths and capabilities.
Coaching clients who responded to the 2017 ICF Global Consumer Awareness Study reported positive coaching impacts including:
- Improved communication skills
- Increased self-esteem/self-confidence
- Increased productivity
- Optimized individual/teamwork performance
- Improved work/life balance
- Increased well-being
- Improved business management strategies
- Expanded professional career opportunities
- Accelerated on-boarding into a new professional role
Life is a journey and our patterns, habits, and emotions to events in our personal and professional lives have been formed along the way. Take the time to acknowledge this work can be challenging – give yourself time to reflect. Some clients experience dynamic changes quickly and many clients make significant changes in 3 to 6 sessions.
Everything begins with a conversation.
Book a complimentary 30-minute discovery session via zoom or phone call. There is no obligation for further services, and I will never pressure you to do so. If you decide to book a complimentary session, I will email or text you a confirmation and provide a few details to start you thinking. You can also take this opportunity to ask questions and discuss whether we might be a good fit. If not, I am happy to offer referrals to other capable coaching professionals.
Kyle Warner MCP, RCC
Associate and Registered Clinical Counsellor
I am known for my warmth, approachability, and dedication. I aim to provide my clients with the space they need to make sense of their experiences and clarify what is important to them. I support my clients in using these insights to navigate their lives and make meaningful changes. I employ a variety of counselling skills and operate within a person-centred approach. I have experience working with adults, youth, couples, and families. I specialize in issues related to depression, anxiety, relationships, family, and vocational/career exploration.
Individual Therapy $130 + GST for a 50 min Individual Session
Couples/Family Therapy $140 + GST for Couples/Family Sessions.
* Plus 5% GST
I obtained my Bachelor’s degree in History and English from SFU and my Master’s degree in Counselling Psychology from Adler University. I am a Registered Clinical Counsellor, “in good standing” with the BC Association of Clinical Counsellors (Member #19129). I completed the Professional Development Program at SFU in the International Teacher Education Module, and I have been fully certified and credentialed as a teacher in the Province of British Columbia for over five years. In addition to my private practice work with The Change Agency, I currently also work as a School Counsellor at an alternative high school for at-risk youth and at an adult education centre.
I believe that exploring our inner narratives, relationships, coping patterns, and past experiences can illuminate ways to respond to the challenges of daily life. Strength identification, compassion to oneself, and self-reflection are tangible skills that I model to my clients each session. I am Gottman Method Couples Therapy Level 1 Trained. I have additional professional experience working with Trans-specific issues and have attended specialized workshops to build my knowledge, awareness, and practice in this area.
Testimonials for Kyle
“Thank you so much Mr. Warner! You’ve helped me so much over the past few months and I can’t even begin to express my gratitude. I’m really going to miss you.”
“Kyle is an outstanding Counsellor! His warmth, sincerity, curiosity and empathy leaves his clients feeling well supported and safe. There is no question he cares deeply about his clients’ well being. His experience working effectively with youth and adults make him an excellent Counsellor for individuals, couples and families. He has my highest recommendation!”